Terms of Service

AfriNutrients

Last Updated: 19 February 2026

1. Introduction and Acceptance of Terms

Welcome to AfriNutrients. These Terms of Service (“Terms”) govern your access to and use of the AfriNutrients website located at www.afrinutrients.co.za (“the Website”) and any products sold by Kraskrawat (Pty) Ltd trading as AfriNutrients (“AfriNutrients”, “we”, “us”, or “our”).

By accessing, browsing, or purchasing from this Website, you agree to be legally bound by these Terms. If you do not agree to these Terms, you must not use this Website or purchase any products.

These Terms constitute a binding agreement between you (“Customer”, “you”, or “your”) and Kraskrawat (Pty) Ltd t/a AfriNutrients.

 

2. Company Information

Company Name: Kraskrawat (Pty) Ltd t/a AfriNutrients

Registration Number: 2024/468378/07

Physical Address:
521A 15th Avenue
Rietfontein
Pretoria
0084
South Africa

Email: admin@afrinutrients.co.za

Phone: +27 65 203 9393

 

3. Nature of Products and Important Medical Disclaimer

AfriNutrients sells nutritional, herbal, vitamin, and wellness supplements.
The products sold on this Website are intended solely for general health and wellness support and are not medicines.

AfriNutrients products:

    • Are not intended to diagnose, treat, cure, or prevent any disease or medical condition;
    • Have not necessarily been evaluated by SAHPRA;
    • Are not a substitute for professional medical advice, diagnosis, or treatment.
    • You should consult a qualified healthcare professional before using any supplement, particularly if you:
      • Have a medical condition;
      • Are taking medication;
      • Are pregnant or breastfeeding;
      • Have allergies or sensitivities;
      • Are under medical supervision.
    • Use of products is entirely at your own risk.

 

4. Eligibility

By using this Website, you confirm that:

    • You are at least 18 years of age; or
    • You are using the Website under supervision of a parent or legal guardian.
    • You agree to use this Website only for lawful purposes and in compliance with all applicable South African laws.

 

5. Product Information and Accuracy

We make reasonable efforts to ensure product descriptions, ingredient lists, and usage instructions are accurate.

However:

    • Product appearance may vary;
    • Packaging may change;
    • Information is provided for general informational purposes only.
    • Customers are responsible for reviewing ingredient lists and ensuring products are suitable for their individual needs.
    • AfriNutrients is not responsible for allergic reactions, sensitivities, or misuse of products.

 

6. Orders and Acceptance

All orders are subject to acceptance and availability.

AfriNutrients reserves the right to:

    • Refuse or cancel orders at our discretion;
    • Limit quantities;
    • Correct pricing errors;
    • Cancel suspected fraudulent transactions.

If an order is cancelled after payment, a full refund will be issued.

 

7. Pricing and Payment

    • All prices are listed in South African Rand (ZAR).
    • Payment must be made in full before products are shipped.
    • Payments are processed through secure third-party providers. AfriNutrients does not store credit card information.
    • We reserve the right to change pricing without prior notice.

 

8. Shipping, Delivery, and Risk

    • Delivery is available within South Africa.
    • Delivery timelines are estimates and are not guaranteed.
    • AfriNutrients is not responsible for delays caused by:
      • Courier companies;
      • Incorrect customer information;
      • Weather;
      • Strikes;
      • Power outages;
      • Events beyond our control.
    • Risk of loss and ownership transfers to the customer upon dispatch to the courier.

 

9. Returns and Refunds

Returns are governed by the AfriNutrients Returns and Refund Policy.

For safety and hygiene reasons:

    • Opened supplements cannot be returned unless defective;
    • Unopened products may be returned subject to policy conditions;
    • Damaged or incorrect products will be replaced or refunded.
    • AfriNutrients reserves the right to inspect returned products.

Nothing in this section limits your rights under the Consumer Protection Act.

 

10. Proper Use and Customer Responsibility

You agree to use products strictly in accordance with:

    • Label instructions;
    • Recommended dosage;
    • Safety warnings.

AfriNutrients is not liable for harm caused by:

    • Misuse;
    • Overconsumption;
    • Failure to follow instructions;
    • Combining products with contraindicated substances;
    • Failure to consult a healthcare professional.


11. Limitation of Liability

To the fullest extent permitted by law, AfriNutrients shall not be liable for:

Indirect or consequential damages;

    • Health complications arising from improper use;
    • Allergic reactions or sensitivities;
    • Loss of business or income.

Total liability shall not exceed the purchase price of the product in question.
Nothing in these Terms excludes rights under the Consumer Protection Act.


12. Indemnification

You agree to indemnify and hold harmless Kraskrawat (Pty) Ltd, its directors, employees, and affiliates from any claims arising from:

    • Misuse of products;
    • Failure to follow instructions;
    • Violation of these Terms;
    • Violation of applicable laws.


13. Intellectual Property

All Website content including:

    • Logos
    • Product names
    • Text
    • Images
    • Branding

is the property of Kraskrawat (Pty) Ltd and may not be used without written permission.

 

14. Privacy

Personal information is handled in accordance with our Privacy Policy and applicable South African data protection laws, including POPIA.

 

15. Force Majeure

AfriNutrients is not liable for delays caused by events beyond our control, including:

    • Power outages;
    • Natural disasters;
    • Supplier failures;
    • Internet outages;
    • Civil unrest.


16. Dispute Resolution

Customers agree to attempt to resolve disputes by contacting:
admin@afrinutrients.co.za

If unresolved, disputes shall fall under the jurisdiction of South African courts.

Jurisdiction shall be Pretoria, Gauteng.

Customers retain rights under the Consumer Protection Act.


17. Governing Law

These Terms are governed by the laws of the Republic of South Africa.


18. Changes to Terms

AfriNutrients may update these Terms at any time.

Updated Terms take effect upon publication.

Continued use of the Website constitutes acceptance.


19. Contact Information

Kraskrawat (Pty) Ltd t/a AfriNutrients
521A 15th Avenue
Rietfontein
Pretoria
0084
South Africa

Email: admin@afrinutrients.co.za

Phone: +27 65 203 9393